Black Tie Service - Why Black Tie Rings is your best choice
'Black Tie' Service is Our Promise
We will treat you the way we want to be treated. We know that choosing a ring is a big decision and we want it to be as easy on you as possible. We tell you everything up front so that you can be confident in your decision and can go through the ordering process with no surprises.
We will try and predict your every question and provide the answers on our website first. If you are unable to find the answer you need, we make it easy to contact us and we will respond quickly. We will help you find the right fit before you order and we will guarantee for life the fit of any ring purchased from us. If your ring is damaged through normal daily activity, we will help replace it. Just contact us with the details and we will be glad to work it out with you!
We also work hard to keep our prices competitive! Keep an eye on the site so you don't miss out, or better yet follow us on Twitter or Facebook and you will always be the first to know about our upcoming promotions.
We offer free finger sizers so you can be confident in your order, but your finger may still change over time. If your Black Tie Ring doesn't fit anymore because your finger has changed sizes, return it to us and we will replace it for free, no questions asked. With a promise like that, you know you are in good hands.
Under normal conditions, your Tungsten Carbide ring from Black Tie Rings will not easily scratch, bend or become damaged. However, Tungsten Carbide is not indestructible.
Black Tie Rings will offer a discounted replacement price on any Tungsten Carbide ring which becomes damaged in any way as a result of everyday activities and unintentional circumstances.
If you believe your ring has become damaged and may be eligible for replacement, please contact us with the details of your situation. We will examine your case and if approved issue a replacement ring at a discounted price. Replacements are usually shipped within a few days. Users must provide their original receipt as well as return the damaged ring to us. In the event that the same model ring is no longer available, Black Tie Rings will work with the customer to choose a suitable replacement from available stock. If the chosen replacement is more expensive than the original ring, and additional upgrade fee may be applied at the discretion of Black Tie Rings.
Here at Black Tie Rings, we understand that all situations are different. If you are not sure whether you qualify for a replacement, please don't hesitate to Contact Us. It is our goal to make the customer happy and keep them happy for life. For specific details on your situation please contact us - we would love to hear from you.
Please Note: Only pure Tungsten Carbide rings are covered by our Damage Exchange Policy, however all purchases from Black Tie Rings are covered by the sizing and return policies.